Frequently Asked Questions for Abigayle Ray Photography
Style of Photography and General Information
How Do You Classify Your Style of Photography?
The photography at Abigayle Ray Photography is a hybrid. We believe that it is very important to capture classic formal groups. Many families turn these photographs into wall hangings that are viewed and cherished for years to come. In this sense, we are very Traditional. We also believe in putting a creative "twist" on the classic groups. This is especially apparent with pictures of the wedding party and friend/buddy groups. These are usually looked at as the "Fun" shots, since we are generally laughing and having a good time as a group. Then there are our creative shots, the ones that tend to make us proudest, they show themselves in our shots of the bride and groom alone, or as a couple. Many say these are our Artistic images. Lastly, there is a healthy dash of candid pictures, usually at the reception (although there are examples peppered throughout the day). The reaction we get most often to these pictures is a grin and the question, "When did you take that?" This is the Photo-journalistic side of our personalities. Our style would best be described as Fun, Traditionally Artistic, with a Photo-journalistic Flair. We feel that wedding photography is lacking without each of these elements.
Why Should I Hire a Professional Photographer?
A professional photographer is your best chance of getting both the style and caliber of pictures that will become family heirlooms as the years go by. Through the course of a year, your photographer can be involved in as many as 100 or more weddings, which gives him or her a very good idea of what will (or can) happen at your wedding, this translates into less unpleasant surprises for you and your family. While many amateur photographers take wonderful pictures, a professional photographer is likely to be more consistent in his photographic skills, giving you more pictures of finer quality. Many family members seem to respond better to directions given by a professional photographer than they do to a friend or family member. For many couples, after their first anniversary, all that will remain of their wedding day is a boxed wedding dress and their wedding album, with all the time, effort, and planning that is put into a wedding, your photography is not a place cut corners.
Wedding Photography General Information
How Many Photographers Will Be At My Wedding?
It is our practice at Abigayle Ray Photography to send out one photographer and at least one assistant to every wedding we cover. This allows us to have two, appropriately attired, people taking care of your photographic needs. Generally, both people are qualified photographers, but, it is our ardent belief that one person be responsible for your wedding images.
Will there be any posed photographs?
Yes, these are important for family historical purposes. The five important group photos for most weddings are:
· bride and groom
· bride and groom with wedding party
· bride and groom with parents
· bride and groom with bride’s immediate family (include any siblings and grandparents)
· bride and groom with groom’s immediate family (include any siblings and grandparents)
The above five groups can usually be done in about 30 to 45 minutes depending on the size of the wedding party and location; however, I do recommend spending extra time on the bride and groom portraits. I would be glad to photograph as many groups as you need. For scheduling, I estimate that each group will take about 5 minutes (depending on the size of the group). Please make everyone aware of the scheduled time for group photos, and send me a list of any people, groups or occurrences specifically photographed at least one week before the wedding. My photographic style is non-posed, journalistic coverage of events in real time, so long lists or numerous requests for posed photographs do reduce my ability to find and capture naturally occurring moments. For example, a list of 30 posed photos could take 90 minutes or more. If you plan to do more than the five above, I recommend that you appoint someone to help gather people for the group photos. Give that person your posed photo list and ask them to help gather people for each photo.
Will you photograph every person at the wedding?
We don’t photograph every person in attendance, but please feel free to ask for photos of specific people and groups during the reception.
Will you photograph each table?
We make candid photographs of many guests interacting with the bride and groom. Posed table shots can be done if requested, but please keep in mind that many guests are only seated when they are eating or listening to a speech. Guests move around to mingle; they get up to dance or go to the bar, so groups are often incomplete. Photographing tables often involves asking people on one side of the table to get up and stand behind people on the other side of the table. If posed table shots are requested, I recommend that the bride and groom participate in each group photo as guests will readily gather for a portrait with the bride and groom.
Free Engagement Session with Purchase of Wedding Package:
All Clients that purchase a Wedding Package from Abigayle Ray Photography, with the exception of "The Basic" Package will also receive a free Engagement Session. The Engagement Session will be up to one hour in length, allows up to 2 outfit changes during the session, and will include approximately 40 High Resolution, Fully Edited Images available on Digital Download. If Client would like a DVD of this Session there is an additional charge, please inquire for pricing.
In order to receive your Free Engagement Session, your Wedding Package that you have chosen needs to be at least 50% paid for prior to receiving your Free Engagement Session.
Portrait Session Information
What can we expect?
Prior to your session you'll receive an email full of helpful tips, do's/dont's and faq's. During your session, you can expect to relax, have fun and be yourself. Sure, we may set up the shots but, we want you to shine through! If you have certain shots in mind, please tell us. We want to give you the best photography experience possible.
What should we wear?
We get asked this a lot. It definitely depends on personal preference but, we can give you a bit of our opinion. Kids in funky and fun colors and clothing photographs really well. Again, let their personality shine through. Vibrant colors pop and allow for natural eye color to really jump off the printed picture. Mix and match fabrics and patterns to give a variety of colors and textures and create a fun and interesting look. Avoid logos or large lettering that is distracting. Fun hats and jewelry are always a great choice. For families, coordinate but, you don't have to necessarily match completely. Let each family member's personality be seen. A popular choice is all white or black shirts with denim. This works really well but, don't get hung up on matching each article of clothing. Add some fun accessories when going with the basic colors. For Seniors, bring several of your favorite outfits and don't forget your personal items that define you and your style!
Where should we shoot?
Again, it's up to you. We shoot on-location sessions in the Elmira, Horseheads, Corning, Bath, Watkins Glen, Montour Falls, Waverly, Nichols, Owego, Sayre, Athens, Towanda, Wysox, Wyalusing, Rome, Troy, Canton, Mansfield, Wellsboro areas with no travel fee. The travel fee for outside of that area depends on where the session is and the type of session. We can shoot at your house, the local park, a special spot to you or any of our favorite locations. If you don't have something specific in mind, let us know and we'll figure out together where would be perfect for your session.
When should we schedule our session?
If you have little ones in your session, schedule around them. You'll want to schedule when they'll be the happiest. Feel free to bring snacks or entertainment for them and don't stress if they get fussy. We are parents and fully understand! For newborn sessions, it's important to photograph within the first 10 days. After that time, the newborn poses get harder to achieve. **For all children** We ask that you not schedule shots on the same day as photo sessions and please allow us to reschedule if your little one isn't feeling well. For maternity sessions, the best time to schedule is during the 31st to 36th week.
Availability and Prices
What are your rates and are you available for the date I want?
Please see the Package and Pricing section on the website for current up to date pricing. Please be advised that our prices are subject to change at anytime (once you have booked your date your price is locked in at the rate published at that time). You can also contact us by email or phone if there is something that you want but don't see listed, we are willing to work with you to accommodate your budget! You may use the web site’s Contact form or send us an email.
How do we reserve the date?
· For Weddings (except Engagement Sessions), Maternity and Newborn Sessions: Your date is reserved once we receive your signed contract and a retainer for 30% of the contract total.
· For all other Sessions including Portraits, Senior and Student Portraits, Boudoir and Engagement Sessions: Your date is reserved once we receive your signed contract and full payment of the contract total unless otherwise stated.
· Please be advised: Dates are booked on a first come, first served basis. Dates are not held pending a scheduled meeting, after a meeting, or a phone call/email stating you want a specific date. Your date is booked/reserved only after your retainer (or full session such as portraits has been paid for in full), until then, other clients may book the date that you wish to have if they submit their contract and retainer/payment in the meantime.
Is there a charge for going over the Session time?
Yes, all sessions have a time limit on them, please see the Pricing Section of our website for details on all of our sessions we offer including the amount of time per session.
For all Portrait Sessions including Engagement Sessions: We charge a flat rate of $65.00 per hour over the allotted time of Session.
For all Wedding Sessions except Engagement Sessions: We charge a flat rate of $175.00 per hour over the allotted time of Session.
Does sales tax apply?
The State of New York requires that I collect and remit sales tax on the entire coverage fee unless the photographs are to be delivered outside New York for use by the client out of State. If the photographs are to be delivered in New York, then sales tax applies, even if the event is photographed in another State.
Please be aware that 8% sales tax will be added to your session price unless otherwise noted. We will return a fully signed copy of the contract for your records.
Do you offer payment arrangements?
Yes we do offer payment arrangements! We understand that the economy is tough now and money is tight for everyone. Payment Arrangements will be for all sessions we offer except mini sessions and weddings. For Weddings we already offer 30% down payment and remainder due 14 days prior to your Wedding. We are willing to do payment arrangements with the following conditions:
· We will require 50% of session cost as down payment/retainer to hold your date/time that you would like.
· The remainder of your session balance is due within 30 days of initial payment and/or within 14 days of your session, whichever is soonest (unless otherwise noted in your contract)
· As with all sessions, there will be no refund of initial payment/retainer if you do not pay the balance or decide to not have your session. This is due to us reserving the date/time for you and turning away other potential clients for that same date/time and thus causing a loss of income for us.
How do we make payment?
The retainer or session fees may be paid by cash, USPS money order (only), and credit/debit card (Visa, MasterCard, Discover and American Express) only. We do not accept any checks (personal or business) for any payments of our services.
Is there a travel fee?
For locations more than 50 miles from Elmira, NY 14903 (except for mini sessions where the limit is 20 miles), a travel fee is added for the entire round trip travel time, please contact us for further details and additional cost. Time and distance are calculated using Google Maps. An additional travel fee is added for assignments requiring air travel, hotel accommodation or auto rental — please inquire for details.
We do not offer Mini Sessions on a regular basis, usually they are for specials such as Fall, Christmas/Holidays, Valentines Day, Easter. There are occasions when we may offer a special that also includes a mini session or even just offer it as a package by itself.
When offered, a Mini Session will consist of a 15 minute session with approximately 10 high resolution, fully edited photographs. If a DVD of the session is requested, there will be an additional $35 charge in addition to the session price to cover processing cost and mailing. Editing/turn around time for a Mini Session will be the same as any other Portrait Session (please see below for time tables).
Client Referral Free Session:
A Client Referral Free Session will consist of up to a one hour session with approximately 30 high resolution, fully edited photographs available on Digital Download only. A DVD of the session is available for an additional $35 charge to cover processing cost and mailing. Editing/turn around time for a Client Referral Free Session will be the same as any other Portrait Session (please see below for time tables).
Studio's Standard Price List:
The charges and prices are based on Abigayle Ray Photography's Current Standard Price List. This price list is adjusted periodically and future orders shall be charged at the prices in effect at the time when the order is placed. If you reserve and pay for a Session and then we change the Pricing, what's included in the Package, or Both, you will receive the Session you paid for originally and NOT the new Package or Pricing.
Presentation of Photographs
All photos will be placed on a CD/DVD, or for a small additional charge a USB Flash Drive along with a copyright release form provided to the client. Only 1 copy of your session is provided, extra CD/DVD or USB Flash Drive copies can be provided for an additional charge of $35.00 each.
Delivery of Finished Product:
All finished products will be placed on a CD/DVD or a USB Flash Drive (available at an additional cost) if that is the method selected by the Client. All Clients will receive their finished sessions either by in person delivery/meeting with Client at a mutual location or via US Postal Service Mail (Priority Mail with a tracking number). Any other shipping method that the Client prefers needs to be discussed with the Studio prior to the session and approved.
All Sessions except Weddings:
All Portrait Clients will receive their session no later than thirty (30) business days after completion of assignment unless otherwise agreed to in writing by both Client and Studio. As session is being edited we may choose to post preview photographs on either social media such as facebook, our website, or our photo hosting site. Unless specified in this contract there is no set time table to provide these previews and will be done as the Studio has time to do so.
Wedding Session Clients:
All Wedding Session Clients will receive their finished session no later than sixty (60) business days after completion of assignment unless otherwise agreed to in writing by both Client and Studio. As session is being edited we may choose to post preview photographs on either social media such as facebook, our website, or our photo hosting site. Unless specified in this contract there is no set time table to provide these previews and will be done as the Studio has time to do so.
Website/Internet Hosting of Client Sessions:
Client's Sessions will be placed on our website (http://www.abigaylerayphotography.com) under the year of the session (IE: 2013 client session's) and then scroll down from there to find your session (IE: John Doe Family Portrait Session 1-1-13). On our website there will be a select few photographs from your session displayed (public view).
The Gallery on the photo hosting website will be password protected and the Client will be given the password and the Client will also have the opportunity to change the password (you must notify the Studio if you want the password changed as we have to do that on our end).
Length of time to display Session on any Website/Internet Location:
All Client's who receive a DVD of their Session will have their photographs displayed for a minimum of Thirty (30) days from the date of uploading the Session on our website, after that time the Studio can choose to remove the Session from any website at anytime without notice to the Client.
Client's who purchase Digital Download of Session:
Your online Gallery will be active for 30 days after you have been notified that it is available for viewing and ordering your prints of your Session. If you need the Gallery up longer than the 30 days, it can be extended for an additional 30 days at a cost of $25.00 per 30 day period.
Removal of Client Password:
After Thirty (30) days the studio can remove any password from any session (with the exception of Boudoir Sessions which will always remain password protected due to the nature of the session and Client privacy) so that the Session would become public. This is so that the Studio can show its work to other prospective Clients (use as a Portfolio). If Client does not agree to having their Session made public then they must contact the Studio by any means possible to notify the Studio of their wishes. It will then be up to the Studio if we continue the password protection. If the Studio does not wish to keep the password after notification the Client will be advised that the Studio will remove the Session in its entirety from the website/internet.
When will we receive our session photographs?
· All Sessions except Weddings: All Portrait Clients (this includes: Portraits, Engagement Sessions, Senior Portraits, Maternity and Newborn Session and Boudoir Sessions) will receive their session no later than thirty (30) business days after completion of assignment unless otherwise agreed to in writing by both Client and Studio.
· Wedding Session Clients: All Wedding Session Clients will receive their finished session no later than sixty (60) business days after completion of assignment unless otherwise agreed to in writing by both Client and Studio.
What is the resolution and format of the digital files?
If your coverage includes high-resolution digital files, they are presented on DVD, or USB Flash Drive in their native camera resolution (usually 10 to 20 megapixels) in JPEG format. This resolution is suitable for very large prints.
Are the digital files individually adjusted?
Digital files on the client DVD, Digital Download or USB Flash Drive receive individual adjustments for color, contrast and brightness.
How long will the digital files last?
The lifespan of DVD's/CD's or USB Flash Drives varies depending on the brand and the storage conditions. Recommended brands include Verbatim and Memorex. Like negatives DVD's/CD's and USB Flash Drives are sensitive to heat, light and moisture, and do degrade over time. Unlike negatives, they can easily be duplicated without any loss of quality. It is advisable to make an extra copy to be stored at a separate location, and to re-copy them every 3 to 5 years.
Can I get more copies of my photos?
Can I copy them myself or does the photographer really own the copyrights still even though I have the photos?
According to Federal Law, images produced by a professional (photographer, artist, writer, etc.) are copyrighted the moment they are created. The Untied States Federal Law prohibits copying or reproducing any material without permission from the owner of the copyright. In this case the photographer. Most photographers will also have a stamp or writing (watermark) of some sort on the photographs stating their name and/or DO NOT COPY. If you are a client, we release all copyrights for the photographs to you. Therefore, you may reprint your photographs as much as you like. You own the copyrights to the photographs. But Abigayle Ray Photography still has sole ownership and can use the images for marketing purposes.
Due to the nature of digital photography Abigayle Ray Photography has a strict NO REFUNDS POLICY. If a Client is dissatisfied with the work they receive, the Client must notify the Studio so that a re-shoot of the session (at no additional charge) can be scheduled at the Clients convenience and also the Studios schedule as we normally book weeks and months in advance. Refunds will NOT be given due to “not liking a photo” or “not getting the pose I wanted”, selecting an incorrect location/background, or any other reason.
Last revised 12/31/2013