Portrait & Family Photography FAQ
STYLE OF PHOTOGRAPHY AND GENERAL INFORMATION:
How do you classify your style of photography?
The photography at Abigayle Ray Photography is a hybrid. We believe in putting a creative "twist" on the classic groups photographs. These are usually looked at as the "Fun" shots, since we are generally laughing and having a good time as a group. Then there are our creative shots, the ones that tend to make us proudest, they show themselves in our shots of and individual, a couple or group. Many say these are our Artistic images. Lastly, there is a healthy dash of candid pictures, the reaction we get most often to these pictures is a grin and the question, "When did you take that?" This is the Photo-journalistic side of our personalities. Our style would best be described as Fun, Traditionally Artistic, with a Photo-journalistic Flair. We feel that photography is lacking without each of these elements.
Why should we hire a professional photographer?
A professional photographer is your best chance of getting both the style and caliber of pictures that will become family heirlooms as the years go by. Through the course of a year, your photographer can be involved in as many as 100 or more photography sessions, which gives them a very good idea of what will (or can) happen at your session, this translates into less unpleasant surprises for you and your family. While many amateur photographers take wonderful pictures, a professional photographer will be more consistent in their photographic skills, giving you more pictures of finer quality. Many family members seem to respond better to directions given by a professional photographer than they do to a friend or family member.
PORTRAIT SESSION INFORMATION
What can we expect?
Prior to your session you'll receive an email full of helpful tips, do's/dont's and faq's. During your session, you can expect to relax, have fun and be yourself. Sure, we may set up the shots but, we want you to shine through! If you have certain shots in mind, please tell us. We want to give you the best photography experience possible.
What should we wear?
We get asked this a lot. It definitely depends on personal preference but, we can give you a bit of our opinion. Kids in funky and fun colors and clothing photographs really well. Again, let their personality shine through. Vibrant colors pop and allow for natural eye color to really jump off the printed picture. Mix and match fabrics and patterns to give a variety of colors and textures and create a fun and interesting look. Avoid logos or large lettering that is distracting. Fun hats and jewelry are always a great choice. For families, coordinate but, you don't have to necessarily match completely. Let each family member's personality be seen. A popular choice is all white or black shirts with denim. This works really well but, don't get hung up on matching each article of clothing. Add some fun accessories when going with the basic colors. For Seniors, bring several of your favorite outfits and don't forget your personal items that define you and your style!
Where should we have our Session?
Again, it's up to you. We are located in Englewood, FL and we shoot on-location at your desired area of choice such as the Southwest Florida areas of Englewood, Boca Grande, Manasota Key, Venice, North Port, Port Charlotte and Punta Gorda (all of Charlotte County and Southern Sarasota County and Northwest Lee Counties of Southwest Florida). We can offer many local sites for your photography session such as Manasota Key, Boca Grande, Englewood Beach, Venice Beach. The travel fee for outside of that area depends on where the session is and the type of session. We can shoot at your house, the local park, a special spot to you or any of our favorite locations. If you don't have something specific in mind, let us know and we'll figure out together where would be perfect for your session.
When should we schedule our Session with you?
If you have little ones in your session, schedule around them. You'll want to schedule when they'll be the happiest. Feel free to bring snacks or entertainment for them and don't stress if they get fussy. We are parents and fully understand! For newborn sessions, it's important to photograph within the first 10 days. After that time, the newborn poses get harder to achieve. **For all children** We ask that you not schedule shots on the same day as photo sessions and please allow us to reschedule if your little one isn't feeling well. For maternity sessions, the best time to schedule is during the 31st to 36th week.
AVAILABILITY & PAYMENT INFORMATION
What are your rates and are you available for the date that we would like?
Please see the Investment section of our website for our current pricing & packages we offer. Please be advised that our prices are subject to change at anytime (once you have booked your date your price is locked in at the rate published at that time). You can also contact us by email or phone if there is something that you want but don't see listed, we are willing to work with you to accommodate your budget! You may use the web site’s Contact form or send us an email.
How do we make our payment to you for our Session?
The session fee may be paid by cash, USPS money order, and credit/debit card (Visa, MasterCard, Discover and American Express) only.
Please be advised: 30% of your session total is a retainer fee and is non-refundable. The retainer fee reserves the Photographer’s services for the session and locks in your date and time you requested.
**Please note** We DO NOT accept checks of any kind for payment of sessions with Abigayle Ray Photography. We apologize for any inconvenience that this may cause you, but we have simply had too many problems with checks in the past to continue accepting them any longer.
As a legally licensed business, the State of Florida requires that we collect and remit sales tax on the entire session fee. Sales tax applies even if the event is photographed in another State. Please be aware that 7% sales tax will be added to your session price.
Do you charge a travel/mileage fee?
For locations more than 25 miles from Englewood, FL 34224 (except for mini sessions where the limit is 15 miles), a travel fee is added for the entire round trip travel time, please contact us for further details and additional cost. Time and distance are calculated using Google Maps. An additional travel fee is added for assignments requiring air travel, hotel accommodation or auto rental — please inquire for details.
How do we reserve the date that we would like?
· For all Portrait Sessions including Families, Senior and Student Portraits and Maternity Portraits: Your date is reserved once we receive your signed contract and full payment of the contract total unless otherwise stated.
· Please be advised: Dates are booked on a first come, first served basis. Dates are not held pending a scheduled meeting, after a meeting, or a phone call/email stating you want a specific date. Your date is booked/reserved only after your session has been paid for in full, until then, other clients may book the date that you wish to have if they submit their contract and retainer/payment in the meantime.
Is there an extra charge for going over the allotted Session time?
We understand that not everything may go as planned during your session. We never pack up before the contracted time; and moreover we’re not leaving on the dot when the contracted time is up. Instead, we will ask you at the end of your contracted time whether or not you would like to extend. If you would like us to stay, we will charge the rates specified in your contract. Please see your contract for rate details.
We do not offer Mini Sessions on a regular basis, usually they are for specials such as Fall, Christmas/Holidays, Valentines Day, Easter. There are occasions when we may offer a special that also includes a mini session or even just offer it as a package by itself.
Do I need to sign a contract?
Yes, We do require that all clients sign a contract with Abigayle Ray Photography. This is not only to protect us, but also you the client. If you are under the age of 18 then a parent or legal guardian will be required to sign the contract as by law a minor can not enter into a contract.
What if I need to reschedule?
We understand things come up and sometimes a date no longer works especially if you book far in advance, so we’re happy to change the date or time for you as long as your new date/time is available. We do request that you contact us as soon as you know that you need a change of date as we book weeks and sometimes even months in advance, especially around the holidays, so we need to also make sure we have your new date available.
However, if you contact us to reschedule less than 7 days before your Session date, you forget about your appointment or you reschedule more than twice, your retainer will not transferable to your new date and a new retainer fee will need to be paid in order to proceed with your Session. When you sign your contract with us we block off those hours to shoot with you only, thus turning away people interested in having a Session with us on that day and time.
Due to the nature of digital photography Abigayle Ray Photography has a strict NO REFUNDS POLICY. If a Client is dissatisfied with the work they receive, the Client must notify the Studio so that a re-shoot of the session (at no additional charge) can be scheduled at the Clients convenience and also the Studios schedule as we normally book weeks and months in advance. Refunds will NOT be given due cancellation of the Session, not liking a photo(s) (Specific Image), not getting a specific pose you wanted, selecting an incorrect location or background, or for any other reason whatsoever. Please see your contract for further details including how to reschedule your Session if needed.
Studio's standard price list:
The charges and prices are based on Abigayle Ray Photography's Current Standard Price List. This price list is adjusted periodically and future orders shall be charged at the prices in effect at the time when the order is placed. If you reserve and pay for a Session and then we change the Pricing, what's included in the Package, or Both, you will receive the Session you paid for originally and NOT the new Package or Pricing.
PRESENTATION OF PHOTOGRAPHS
When will we receive our photographs from our session?
·All Portrait Clients: (this includes: Family Portraits, Senior Portraits and Maternity Portraits) will receive their session no later than thirty (30) business days after completion of assignment unless otherwise agreed to in writing by both Client and Studio.
Delivery of your finished product:
All finished products will be placed on our website in a password protected gallery. Once your Session is uploaded you will be notified that it is ready for viewing. Clients will receive their USB drive of the finished session either by in person delivery/meeting with Client at a mutual location or via US Postal Service Mail (Priority Mail with a tracking number). Any other shipping method that the Client prefers needs to be discussed with the Studio prior to the session and approved.
Website/Internet hosting of Client Sessions:
Client's Sessions will be placed on our website (http://www.abigaylerayphotography.com) in a private and unlisted gallery. We will mail/email the URL link and password to you once uploaded. On our website there may be a select few photographs from your session displayed (public view).
The Gallery on the photo hosting website will be password protected and the Client will be given the password and the Client will also have the opportunity to change the password (you must notify the Studio if you want the password changed as we have to do that on our end).
Length of time to display your Session on our Website/Internet:
All Client's will have their photographs displayed on our website for a duration of Thirty (30) days from the date Client was notified that the Session has been uploaded to our website, after that time the Studio can choose to remove the Session from any website at anytime without notice to the Client. If you would like the Gallery up longer than the 30 days, it can be extended for an additional 30 days at a cost of $50.00 per 30 day period.
Artistic image selection:
Abigayle Ray Photography will capture many images during the session. After the session, the photographer exclusively puts each image through a careful selection process. You will see only the images in an online gallery that meet the high standards of the photographer. Images captured of eyes closed, people talking, unﬂattering poses and duplicate images are removed permanently after Abigayle Ray Photography completes this selection process.
The selection process is done at the sole discretion of the photographer and is part of the custom portrait process. A few images will be presented in black and white. These are produced at the photographer’s discretion.
Please Note: If you require any modifications to the finished digital photographs after they have been uploaded and the editing has been completed, including but not limited to re-cropping an image, altering an image in any way, changing an image from color to black and white, editing clothing or any other modifications to the images after they have been presented to you there will be an additional fee for these services as they are not part of the normal editing process listed above. Please contact us for pricing information as prices will vary depending on what you require.
Copyright for all images is the sole property of Abigayle Ray Photography and protected by the Federal Copyright Law (Title 17 of the U.S. Code). It is ILLEGAL to copy, scan, print or reproduce these images in any way without written permission from the photographer. This includes scanning or downloading images for the purposes of emailing or printing them at home. It is a violation of copyright to screen shot or scan your images and upload them to social media sites. Cropping a "screen shot" of images which is then used in cards, announcements, collages, or any other use are a direct violation of your agreement. Please also inform family members of these rules. These rules are NOT negotiable and will be enforced. If you are found to be in violation of this agreement, you will be sent a written notification and the appropriate actions will be taken. Only those clients who purchase their digital files may use images to create their own cards, announcements, etc.
PLEASE NOTE: ANY violation of Copyright will result in IMMEDIATE PURGING of all your files and you will be removed as a client of Abigayle Ray Photography. If you are a multiple session Client, any remaining sessions will be forfeited without compensation.
Watermark on your images in the online gallery:
When you are viewing your photographs in your gallery you may notice that images may have a watermark on it. This is done for many reasons, most importantly is so that the photographs can not be stolen and used by others. Please rest assured that any Print that you order will have the watermark removed automatically and it will not appear on any Print. Also, your DVD and or USB drive will have the watermark removed as well.
Last revised: August 11th, 2015